Your satisfaction is the most important thing for Kristalmeester.

If you have a complaint, we will do everything we can to resolve it as quickly as possible. Please let us know as soon as possible via info@kristalmeester.nl or call during office hours on +31 (0)85 225 045 9

Kristalmeester will do everything it can to resolve your complaint as quickly as possible, but if, in exceptional cases, this is not possible, you can always submit your complaint (dispute) for mediation via Stichting WebwinkelKeur .

As of 15 February 2016, consumers in the EU can also file complaints via the European Commission's ODR platform. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet being handled elsewhere, you are free to file your complaint via the European Union platform.